Robotic process automation (RPA)
According to Gartner, 19% of companies use RPA robots. By 2020, the number of robots is expected to increase to 73%. Robots are designed to free people from routine tasks. They are able to perform the same actions as an ordinary computer user: to enter data, make decisions based on predetermined rules, perform calculations, use office applications, read and fill databases.
Usually robots accelerate those processes which are a bottle neck in business model of the company. For this reason, they are used to perform tasks such as: the implementation of mailing lists, conversion of data from one format to another, read data from scanned documents.
Sometimes the robot can be 10-15 times faster than a human being. This means that one minute of robot’s work can free up to 15 minutes of an employee working time. The transfer of routine work to robots allows the company to free itself from the staff expanding.
Types of robots
- Attended Robots – run from the user’s computer whose processes are automated.
- Unattended Robots are standalone and therefore do not require human intervention; run on a scheduled server with predefined access rights.
- Hybrid is a mixed type.
Usually one robot license implies one simultaneous process. If the processes do not need to be simultaneous, they can be assigned to one robot to run them sequentially. Thus, even one robot can work 24/7/365. At the same time, the robot does not get sick, tired, distracted by telephone conversations and coffee and, as a consequence, is not mistaken